Bus company trentbarton’s Chris Plummer has won joint gold in the UK Bus Awards 2017 Unsung Hero category at a glittering ceremony held in the capital today.
The Unsung Hero Award sponsored by Backhouse Jones, recognises people in the bus industry who are committed, devoted to duty, and truly go above and beyond making sure customers get where they need to be.
Chris Plummer from trentbarton was awarded joint gold for his outstanding contribution to making sure customer information is accessible, up-to-date, correct and easy to understand. He maintains over 6,000 pieces of roadside timetable information around Nottingham and Derby. A classic unsung hero working in an area that often receives little attention but is crucial for customers.
Back at the depots, Chris fine tunes the fonts and logos on the buses' LED destination blinds to match the company branding, making it clearer for customers. He has also been known to paint the railings at bus stations to maintain the brand image.
Chris Leonti, who also took gold in this category, is engineering manager at Arriva London’s Tottenham garage, where he tirelessly maintains and manages London's buses to ensure the travelling public receive the best customer experience possible. Chris oversees a fleet of 220 buses, and is renowned for his positive attitude amongst his colleagues.
Mark Yexley, Chairman of the UK Bus Awards, said: “The judges were impressed with the dedication that Chris has shown making sure all the bus stop information for trentbarton and its sister companies is the best it can be for his customers. He has shown this commitment for over 10 years, and the judges described him as the classic unsung hero.”
“We would like to congratulate both Chris Plummer and Chris Leonti on their outstanding achievements. Well done from everyone at the UK Bus Awards”